I agree. A huge problem is that the incentives get misaligned. The bottom line isn't aligned with what's best for the customer. I don't think a single feature

I agree. A huge problem is that the incentives get misaligned. The bottom line isn't aligned with what's best for the customer. I don't think a single feature on MacOS in the past 10 years has really impacted my day to day usage of the computer. And I don't think I'm alone in this. I asked a group of friends "what is your favorite feature on MacOS in the past 10 years?" Most couldn't answer this question. One brought up "the retina display". (If you have an answer to this, please post as a reply.) So decade later, my computer hardware is much faster, yet the OS is pretty much the same, but slower. And a bit prettier. And takes up 12 GB now. I want performance and stability. I want apps to load fast and for the OS to get out of my way. I want good battery life. But if Apple focused on this OS faster and more stable, I suppose it wouldn't sell more computers. I sometimes wonder what would our end-user experience be like if all the MacOS team only focused on was performance, stability, and polishing the UX for 10 years.