Often once an industry becomes brain-dead, change is made simply to have something to peddle. MS Office has been like this for decades: they simply change the

Often once an industry becomes brain-dead, change is made simply to have something to peddle. MS Office has been like this for decades: they simply change the UI for this appearance sake. Most changes are nothing-burgers or dubious at best. And it doesn't mean any new value is resulting. This is often when it's becomes time to look for substitutes that actually deliver the value you need. If you don't see the value, as the customer, you are probably 100% correct in your assessment - everyone else simply is too afraid to mention "the emperor has no clothes" or isn't aware enough of what the big-picture goals and processes need to be to see that the tool is becoming Epic Fail. In general, most dot com 1.0 and 2.0 business models NEVER had the scaling to support sustained growth for more than a decade or two. MOST SHOULD GO OUT OF BUSINESS JUST ABOUT NOW.