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The five whys also works well on people who hold irrational beliefs. Ask them why they believe what they do a few times and they will often eventually end up at
by IAmGraydon 5y ago
The five whys also works well on people who hold irrational beliefs. Ask them why they believe what they do a few times and they will often eventually end up at a dead end or an obvious logical fallacy. It may not immediately change their mind, but it will make them question their beliefs, which is a first step.
- criddell 5y agoI think I know some people where this question: > Why did feature X fail? Would garner this response: > Because the universe is deterministic and the fact that this feature would exist and disappoint was determined 13 billion years ago. It really couldn't have gone any other way.
- sjostrom7 5y agoExactly. If someone's in the meeting in genuinely bad faith, 5-whys isn't going to improve their attitude. But it can help re-frame things for folks that just hadn't taken the time to consider other viewpoints.