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I think the adoption of Telegram versus Signal (around 10x) really goes to pretty plainly demonstrate that the average user's priorities are not the same as the
by nucleardog 5y ago
I think the adoption of Telegram versus Signal (around 10x) really goes to pretty plainly demonstrate that the average user's priorities are not the same as the average HN user's priorities.
Even ignoring the network effect, for most people the user experience is a _much_ higher priority than things like E2EE. And the trade-offs Signal makes in the way they've implemented E2EE (e.g., if you drop your old phone in a toilet, change your phone number when you get a new phone, switch between iOS and Android, etc, you just... lose your entire message history) are just not acceptable to the average person. I suspect many people would not believe how many people I've heard complain about Telegram because the _stickers_ apparently aren't as nice as things like WeChat.
I'm fairly certain that long term the push to move non-technical users to Signal is going to wind up doing more harm than good. It's being sold as "good for privacy because it's E2EE". People are going to use it, have poor experiences, and then drop it. The next time someone says "use this app because it's good for privacy and has E2EE" it's going to be a much harder sell trying to overcome "Yeah, but the last time I tried that I lost all the message history with my deceased daughter when I bought a new phone."