I don't believe "This is true for all the big platforms." I saw lots of stories here about Google, but I don't remember see one about how Microsoft blocks user

I don't believe "This is true for all the big platforms." I saw lots of stories here about Google, but I don't remember see one about how Microsoft blocks user account. Did I miss? Anyway. Couple years ago, I received several email notifications from Microsoft about someone tried to reset my account password. I got a little bit concerned and eventually sent a feedback to Microsoft asking what I need to do. Surprise! I got a answering call from Microsoft by a real human! Because of all the bad stories about Google blocks user accounts, I moved all my stuff to Microsoft products and my own NAS.