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I think we should consider having the role of a “user advocate” in all product decisions so users can push back against harmful or confusing changes.
by mrfusion 5y ago
I think we should consider having the role of a “user advocate” in all product decisions so users can push back against harmful or confusing changes.
- Cthulhu_ 5y agoBut how can a user advocate stand up against the shareholders, the people with the money, the ones that have the companies by the balls and demand the metrics to go up or else heads will roll? I mean. The founders and employees of those companies are incentivized to go along with it, because numbers go up means they will end up better off as well.
- oneplane 5y agoIsn't that the product owner's job?