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You likely didn't order from the Walmart.com retailer. Instead, it was likely from a Pro seller or ordinary 3rd party seller. This is the largest source of conf
by goldenkey 5y ago
You likely didn't order from the Walmart.com retailer. Instead, it was likely from a Pro seller or ordinary 3rd party seller. This is the largest source of confusion for shoppers on Amazon. So much so that Amazon now offers $1000 if a 3rd party harms an individual. [1]
I think the UI that combines the 3rd party sellers with the Walmart/Amazon corporation retailer, is deliberately made confusing. I believe over voice, like when using Alexa, it is even more unclear what vendor is being ordered from.
[1] https://www.businessinsider.com/amazon-compensation-third-party-products-injury-1000-liability-2021-8 https://www.businessinsider.com/amazon-compensation-third-pa...
- syshum 5y agoIt is Non-Desktop Web Browser interfaces that are the problem. Mobile Site, Mobile Apps, Alexa, etc make it very hard to see who the vendor it, I do not have this problem on the Traditional Full Size Browser Amazon.com site
- pphysch 5y agoIt was ordered directly from the Walmart website and arrived in an Amazon package with zero mention of the Walmart "seller". The Amazon product was listed by an actual brand. IMO it was a clear case of someone doing arbitrage across ecom platforms. As a first time Walmart+ customer it certainly tarnishes my desire to ever order from there again.
- goldenkey 5y agoIt most definitely is arbitrage. The Walmart website supports a marketplace. So ordering from the website doesn't mean much these days unless you specifically look for the caption "Sold by Walmart.com" Otherwise, like I have realized, you might as well just buy from eBay.