They always felt shaky to me. First, I was never able to transfer from/to using Litecoin. Their system said "wrong wallet format". Tech support never replied (i

They always felt shaky to me. First, I was never able to transfer from/to using Litecoin. Their system said "wrong wallet format". Tech support never replied (its been probably close to a year now). It also shocked me when I wanted to remove 2FA (Google Auth). It was just not worth it considering small amount I kept. So since you cannot do it thru their portal, I opened the ticket. I never got any response but Google Auth disappeared from my account some 2 weeks later. So technically only sending email was sufficient.