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As Tim Ferris shows brilliantly in his famous book (four hour workweek) "Firing customers" can be greatly benefitial to all. Or, to stay in your analogy: striv
by berkes 5y ago
As Tim Ferris shows brilliantly in his famous book (four hour workweek) "Firing customers" can be greatly benefitial to all.
Or, to stay in your analogy: striving to make a food that is 100% safe for 100% of the people will result in bland, poor food. It's fine to use gluten in your bread, or peanuts in your sause, even if x% of potential customers will get sick and can die, if they eat it.
Fire those customers. Be clear: this is not for you. It makes the other customers happier. And consequently your stakeholders happier.