Hey, I'm not sure if you'll see this but I work at Amazon and can at least try to get a human for you. I can't promise magical solutions but I can get you some

Hey, I'm not sure if you'll see this but I work at Amazon and can at least try to get a human for you. I can't promise magical solutions but I can get you some real person attention. Email me at my HN handle at protonmail dot com and we'll move the discussion to my work address from there.