I was curious if the German Verbraucherzentrale (consumer center?) has info on this sort of thing. At least for the Amazon case, there is a template letter stat

I was curious if the German Verbraucherzentrale (consumer center?) has info on this sort of thing. At least for the Amazon case, there is a template letter stating that Amazon isn’t legally allowed to deny you access to previously purchased goods. I know this topic has been discussed in other threads. I was just curious about the legal situation here, and apparently there is legal precedent from 2016. (link in german) https://www.verbraucherzentrale.de/musterbriefe/digitale-welt/amazonkonto-gesperrt-57399 https://www.verbraucherzentrale.de/musterbriefe/digitale-wel...