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They tell you to factory reset the phone before you send it in.

• adewinter 5y ago
  She explains this very clearly: https://mobile.twitter.com/avantgame/status/1467242719273631745 https://mobile.twitter.com/avantgame/status/1467242719273631...
• e40 5y ago
  She replied to someone saying this that the device wouldn't turn on. If that's true, how did they use her phone to break into her gmail?
  • CryptoBanker 5y ago
    She sent the phone in to be fixed. Obviously they fixed the phone?
    • NavinF 5y ago
      Right but after a reboot, all the data is encrypted until you enter your password
    • jfrunyon 5y ago
      Sure, and then they made sure it couldn't connect so that it didn't wipe itself, but somehow it still connected to send security alerts to her and manipulate her Gmail account. Stop making excuses for her. Take a moment to think critically. It's a heaping steaming pile of obvious bullshit.