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TL;DR: The document was signed using a signature issued by a country that was not recognized by the other as being a legal electronic signature provider.

• logifail 5y ago
  ...and if they'd used Docusign, that wouldn't have fixed it
  • kaetemi 5y ago
    I suppose it'd be part of DocuSign's job to validate whether the given electronic signatures are legally binding in the relevant legal systems. If they don't, then their service seems useless.