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It’s a strong assumption that humans are more rational than machines. Certainly typical customer service reps get bamboozled frequently, such as with SIM-swap s
by tlb 5y ago
It’s a strong assumption that humans are more rational than machines. Certainly typical customer service reps get bamboozled frequently, such as with SIM-swap scams. Even supposedly highly rational professionals like judges are often wrong. You might find that overall, human failures are worse than code-as-policy failures.
- gpderetta 5y agoWell, the amount of damage an incompetent human can deal is much more limited than an incompetent but very efficient machine.
- routerl 5y agoMachines aren't rational at all. That is, they do not respond to reasons. Machine behaviour is only ever caused (i.e. syntactic), not reasoned. When a human follows a rule, for example as part of a bureaucracy, then our behaviour is merely caused. But we can also be given reasons to not follow the given rule. This is precisely why "I was just following orders" is not a valid defence; even soldiers are expected to use their reasoning to disobey illegal orders.