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I got my eBay account "permanently suspended" the other day. I was traveling for Thanksgiving and they had a $10 off $10 promo if you login to the app for the f

I got my eBay account "permanently suspended" the other day. I was traveling for Thanksgiving and they had a $10 off $10 promo if you login to the app for the first time. I used the app from the Airport wifi to purchase two books for my friend I was visiting. Upon landing, I had received an email about my "permanent suspension" and if I had any questions, to contact eBay support. I thought, OK, I tripped up their IP security rules. I'll just call them and get it sorted out. Except... you can't call eBay anymore. Their phone lines are a recording that tell you to login first. When I login, all the support options for my now suspended account are missing. There's no messaging, phone, text, chat, or email options provided to me. Only an endless loop of support articles. Cross-checking this against my friend's account, he has all the options available and I do not. So in essence, they've shut me out from all communication and I can't ever get this account recovered. Many big companies moved to this communication model during covid, and it's extremely disheartening when something goes very wrong like this. If this is the new normal, we need to make it illegal.

jrowley 5y ago
Have you considered sending them a pig fetus? Maybe they would respond? For those who don’t get the joke: https://www.cnbc.com/2020/06/15/ex-ebay-employees-sent-bloody-pig-mask-to-intimidate-critics-feds-say.html https://www.cnbc.com/2020/06/15/ex-ebay-employees-sent-blood...
sidewndr46 5y ago
I got my EA account permanently suspended. Not just permanently suspended, but 3 times in the same day. Without even having EA's launcher installed. Or having my computer turned on.
- degenerate 5y ago
  Likely someone stole the account, then tried purchasing multiple games with stolen CCs. At least EA support can be contacted without logging in! You may have the ability to get this reversed.
  - sidewndr46 5y ago
    That's an idea but I couldn't find any indication that anyone else logged into it at all. Also it specifically said I banned for playing Apex Legends, which is a free game. I'm just really impressed they banned the same account 3 times in a day. That implies that I somehow circumvented the ban twice, without even knowing about the first two times.
kingcharles 5y ago
As a 25 year eBay user it's sad to see how shitty it has become.

jrowley 5y ago

Have you considered sending them a pig fetus? Maybe they would respond? For those who don’t get the joke: https://www.cnbc.com/2020/06/15/ex-ebay-employees-sent-bloody-pig-mask-to-intimidate-critics-feds-say.html https://www.cnbc.com/2020/06/15/ex-ebay-employees-sent-blood...

sidewndr46 5y ago

I got my EA account permanently suspended. Not just permanently suspended, but 3 times in the same day. Without even having EA's launcher installed. Or having my computer turned on.

degenerate 5y ago
Likely someone stole the account, then tried purchasing multiple games with stolen CCs. At least EA support can be contacted without logging in! You may have the ability to get this reversed.
- sidewndr46 5y ago
  That's an idea but I couldn't find any indication that anyone else logged into it at all. Also it specifically said I banned for playing Apex Legends, which is a free game. I'm just really impressed they banned the same account 3 times in a day. That implies that I somehow circumvented the ban twice, without even knowing about the first two times.

kingcharles 5y ago

As a 25 year eBay user it's sad to see how shitty it has become.