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I wrote about my experience for that exact same situation here: https://7c0h.com/blog/new/lost_gmail_ii.html https://7c0h.com/blog/new/lost_gmail_ii.html In s
by probably_wrong 5y ago
I wrote about my experience for that exact same situation here:
https://7c0h.com/blog/new/lost_gmail_ii.html https://7c0h.com/blog/new/lost_gmail_ii.html
In short, you can send their Data Protection Office a letter demanding access to your data. In my case it took almost three months but they eventually relented and reset my password. I guess a lawyer could have gotten it done faster, but who knows.
- dahfizz 5y agoDid they ever verify the you had the old password / recovery email like you offered? It seems strange to me that they reset an account password because they got many letters asking them to.
- probably_wrong 5y agoAll e-mail communications were sent through the same address I gave as recovery address, so they didn't have to ask. It is possible that one of their e-mails was sent to my recovery address instead of my personal address, but since they are the same account I wouldn't know.
- dahfizz 5y agoAh, that makes sense. I'm glad it worked out for you!
- cunthorpe 5y agoThanks for sharing this! I'm glad that there's a way