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I ran into a variant of this issue: I received an email at my primary address (recovery address for Google) that someone is attempting to log into my old Google
by decrypt 5y ago
I ran into a variant of this issue: I received an email at my primary address (recovery address for Google) that someone is attempting to log into my old Google account, and that the request was blocked. I try to reset password, hoping that the reset link is sent to my recovery address but Google doesn't allow that.
The only option is to "try and enter the last password I remember". Besides that there's no way to reset the password.
Why even bother informing me at my recovery address about the suspicious login then?
As long as a recovery address exists, it must be able to reset password?
- authed 5y agoGood idea, but when I try to reset the password, it asks me for the last password I remember https://i.imgur.com/vedOeJG.png https://i.imgur.com/vedOeJG.png and then I am brought back to the same page https://i.imgur.com/JAXxcvl.png https://i.imgur.com/JAXxcvl.png ... (I tried my current password and the last two before that).
- cr3ative 5y agoTry a different machine and a different internet connection. Maybe your phone - just a nice normal everyone-has-one machine - if you're on an anonymous or strange version of Linux, or using a VPN, or datacenter internet connection etc, they might be blocking you automatically. I'm not saying that's good behaviour on their part but it looks that way.
- decrypt 5y agoWell, that's not good. It's frustrating that there isn't a customer support division that you can talk to either, at least for escalated issues like the ones we face.
- authed 5y agoyeah not good... and the only reason I started to save my previous passwords is because of Google. It is the only company that I know of that uses obsolete data to verify that you are the account holder.