Branch immediately messaged and called Airbnb. He was told his case would be “escalated to a specialized team.” “…and he said, ‘Okay, someone will be in touch

Branch immediately messaged and called Airbnb. He was told his case would be “escalated to a specialized team.” “…and he said, ‘Okay, someone will be in touch with you tonight.’ Nothing,” said Branch* The listing stayed up for weeks and, last weekend, another stranger showed up to the home, saying she had rented the house on Airbnb.* “Escalated to a specialized team.” Right.