I think it depends on your pricing model. If you’re paying 5-10% for a CRM/specialized app/integration you’re likely charging too little. I’ve had bills be arou

I think it depends on your pricing model. If you’re paying 5-10% for a CRM/specialized app/integration you’re likely charging too little. I’ve had bills be around 1-2% and that was willingly knowing I wasn’t optimizing for billing but rather development productivity. I could have cut the costs to under 1% but it wasn’t worth the effort vs. building net new functionality.