> Low scores can often be about factors outside the employees’ control Sounds like every "year-end review" I've ever been involved with in my professional life

> Low scores can often be about factors outside the employees’ control Sounds like every "year-end review" I've ever been involved with in my professional life. Every job I've ever had has required an annual summary of "accomplishments" which incentivized a lot of the wrong things. Fixing bugs and removing tech debt aren't measurable "accomplishments", so they're avoided or done as fast as possible to move on to a "feature" that sounds good on a year-end review.