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First of all, super cool to hear that you've been such an early adopter of CodeSandbox! Not many can say that. The fact that we made your projects public and k
by CompuIves 5y ago
First of all, super cool to hear that you've been such an early adopter of CodeSandbox! Not many can say that.
The fact that we made your projects public and kept charging is definitely a big mistake, and shouldn't have happened in the first place. When you cancel a subscription, we should keep your existing work private. Could you send me an email at ives@codesandbox.io so we can fix it?
Apologies for the fact this happened to you, that's a severe mistake and shouldn't have happened!
- omneity 5y agoHey Ives, I wrote to you some additional context yesterday after your message, but I’m not sure you got my email? FYI I couldn’t find a way to cancel and I’m still being billed (and my code is still public).