Sometimes describing a problem can be useful, even if you don't have a solution ready. But that's only the first step... He's not a luddite; I think the altern

Sometimes describing a problem can be useful, even if you don't have a solution ready. But that's only the first step... He's not a luddite; I think the alternative that he poses is to be more suspicious of technology and the companies that push it, judge its merits and disadvantages on a case-by-case basis. Not to entirely reject it.