It's enough to just have execs stepping in IMO, since they are pretty much top of the ladder. The only thing I'll learn from random Stripe employees is commenta

It's enough to just have execs stepping in IMO, since they are pretty much top of the ladder. The only thing I'll learn from random Stripe employees is commentary in the vein of "works on my machine!" Disgruntled ex-employees will leave bad feedback, people who have invested a lot of themselves in the company will leave good feedback (and perhaps not even see some of the problems others see).