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I’ve taken my iPhone to a couple of repair shops. They always ask for the pin code and I always refuse and say it’s a work phone. Very much hoping the secure en
by lewantmontreal 5y ago
I’ve taken my iPhone to a couple of repair shops. They always ask for the pin code and I always refuse and say it’s a work phone. Very much hoping the secure enclave works and my data has not left the phone.
- deleted 5y ago[deleted]
- admn2 5y agoEven when I took my phone into a third party repair place for a new screen they required me to give them my passcode and disable Find My Phone. Seemed super unnecessary.
- Noturos 5y agoI used to work as a certified apple tech. Turning off find my iPhone is standard procedure for every repair. But techs are never supposed to ask for your passcode. Most diagnostics can be performed outside the OS, and those that can't are supposed to be performed in front of the client.
- gharper 5y agoAfter reading far too many similar stories to this one, I've always made a fresh backup and completely wiped my phone before walking into the store. Any testing they need to do can be done on a factory default installation, and restoring from backup is relatively painless these days.
- nvarsj 5y agoEven the Apple store does this when you take your phone for repair. I only did it once and they did a crap job anyways (screen replacement, and they got dust in the camera lens area somehow).
- aj3 5y agoThe official repair shops that Apple Repair will guide you to should never ask for the pin, afaik. There is that mode for diagnostics which you need to approve, but you don't need to provide the pin - just unlock the phone and press approve button yourself.