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The "Hi!" message is the equivalent of a modem connection negotiation. The user wants to make sure the keyboard time isn't wasted until they know you are all ea
by Moru 5y ago
The "Hi!" message is the equivalent of a modem connection negotiation. The user wants to make sure the keyboard time isn't wasted until they know you are all ears. That it wastes your time they haven't even thought about until you explain.
- reshlo 5y agoThey would still have to type it at some point if I were busy when they originally had the question. It’s not a waste of keyboard time for them to type it now, even if I don’t read it until later.
- Moru 5y agoJust explaining why it happens, not saying it improves anything. I try to get them to use email instead since that has the function they are after. I (often) get all the info I need at once and I can schedule it easily and mark as done in the mail client so I don't forget it. And they don't have to copy+paste it to the email because I wasn't online on slack.