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There's another less sinister explanation. Most of what people think is important to document simply isn't. Particularly, collaborative sessions. If a custome
by SkyPuncher 5y ago
There's another less sinister explanation.
Most of what people think is important to document simply isn't. Particularly, collaborative sessions.
If a customer reports a bug in production, it really doesn't matter what was spec'd because the spec might be wrong. You need to evaluate the case and decide if something actually needs to be fixed.
- jacquesm 5y agoTry that trick in a regulated industry and I guarantee you that you'll be out the door the first time. What is in the spec is crucial and if the spec is wrong you fix the spec, assuming you have the authority to do so.
- auggierose 5y agoIt would be good to have a spec so you know if it is a bug or not. That is independent of your customer thinking it is a bug.