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Probably the best information those users can give you is why they still use your product if they hate so much about it. I think it's possible we've become so
by jrumbut 5y ago
Probably the best information those users can give you is why they still use your product if they hate so much about it.
I think it's possible we've become so focused on being gracious about receiving negative feedback that positive feedback is where the underappreciated signal is hidden.