> Making the initial learning curve simple will have implications on the overall feel & appeal of the operating system, but this is something that is difficult

> Making the initial learning curve simple will have implications on the overall feel & appeal of the operating system, but this is something that is difficult to quantify with simple software metrics. Ok, but the file system metaphor with its files and folders is unintuitive. New users get lost or just don't get that metaphor. You won't make anything easier for them by putting bigger buttons into the toolbar when they can't imagine for what those buttons might be used. Alone the metaphor of "copying" a file is so unintuitive. If my mother wants to take a look at the photos she took with her cam she sure won't think about "copying" them. My point is: MS is trying to fix the wrong problem. They should think about getting rid of end user facing file systems instead of bolting bigger and brighter buttons onto a horribly user unfriendly application like the explorer.