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> Booking.com[1], at the time a unicorn startup, was run out of a single office with something like a dozen or so employees. Ironically, they still have the sa
by yunohn 5y ago
> Booking.com[1], at the time a unicorn startup, was run out of a single office with something like a dozen or so employees.
Ironically, they still have the same business model now - but with severe bloat (20k employees).
- m4rtink 5y agoDon't their employees handle communication with the myriad accommodation owners and tourists that often don't speak the same language? Sure, often you can just do everything using the web interface, but sometimes you need to ask questions and Booking handled that quite quickly in the past.