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For a data point, they bought Baremetrics and immediately removed the cancel button (which itself is a Baremetrics feature!). Now you have to call them to canc
by skrebbel 5y ago
For a data point, they bought Baremetrics and immediately removed the cancel button (which itself is a Baremetrics feature!). Now you have to call them to cancel.
I guess that is exactly the kind of stuff you'd expect a SaaS PE firm to do, but it still feels a bit sleazy to me. IIRC the founder reported that from his perspective, they handled the purchase well though.
- selcuka 5y agoThey probably have a checklist of best practices (depending on the interpretation of "best") they immediately apply to almost every SaaS they purchase.