Arguably the importance of availability and time to restore service is less about if the company is global and more about the nature of the services they provid

Arguably the importance of availability and time to restore service is less about if the company is global and more about the nature of the services they provide to their customers. Global ecommerce company letting people buy junk they don't need 24/7 at low low prices? An outage may frustrate customers and lose some sales but they might get most of the customers back in the long run, even if it takes them days to get the site to come back up and stay up. Bits of the local electricity grid get damaged? Communications for ambulance dispatch go down and stay down? Those outages may directly cause fatalities or greatly increase the risk of fatalities until problems are safely isolated and service can be restored.