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> First, I’d like to say that pager duty isn’t something we should treat like chronic pain or diabetes, where you just constantly manage symptoms and tend to fl
by debo_ 5y ago
> First, I’d like to say that pager duty isn’t something we should treat like chronic pain or diabetes, where you just constantly manage symptoms and tend to flare-ups day and night. Being paged out of hours is as serious as a fucking heart attack. It should be RARE and taken SERIOUSLY. Resources should be mustered, product cycles should be reassigned, until the problem is fixed.
Having experienced both long-term chronic pain and long-term chronic on-call for some grumpy services, I find this comparison ... off-putting. On-call does not feel like it's even remotely close to as difficult.