3 ms·

If you are not a global company being down at 3am doesn't matter either.

• valzam 5y ago
  Because of course all companies exist in the same time zone as all their clients... Have you ever worked at a SaaS company? Having customers from around the world is literally a thing from day 1, especially if you are not US or (to a lesser extent already) EU based. Try starting a SaaS company in Australia and see how far "doesn't matter if it goes down at 3am" gets you.
  • ipaddr 5y ago
    Starting a company in Australia and targeting a completely different timezone and not staff support at 3am when traffic is heaviest seems like gambling.
• shoo 5y ago
  Arguably the importance of availability and time to restore service is less about if the company is global and more about the nature of the services they provide to their customers. Global ecommerce company letting people buy junk they don't need 24/7 at low low prices? An outage may frustrate customers and lose some sales but they might get most of the customers back in the long run, even if it takes them days to get the site to come back up and stay up. Bits of the local electricity grid get damaged? Communications for ambulance dispatch go down and stay down? Those outages may directly cause fatalities or greatly increase the risk of fatalities until problems are safely isolated and service can be restored.