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I used to be on call, and now I'm not anymore (but I changed jobs in between). I'm not against being on-call but in my opinion if I get called tonight then tom
by znpy 5y ago
I used to be on call, and now I'm not anymore (but I changed jobs in between).
I'm not against being on-call but in my opinion if I get called tonight then tomorrow morning I want to be able to start a process that prevents the problem from happening again, and I want to be able to put EVERYTHING in discussion. I don't want to hear anything about development or operations, that thing must be root caused and it must whoever can implement a fix (either me, my team or the development team, either on our side or on customer side) must drop everything they're doing and implement a correction of error.
TL;DR:
If I can't fix stuff and prevent the problem from happening again then I don't want be on call.
- deleted 5y ago[deleted]