THIS! I had similar problem with watching a movie trilogy on Google play movies. The movie won't play on my computer but only played on android app (no i didn't

THIS! I had similar problem with watching a movie trilogy on Google play movies. The movie won't play on my computer but only played on android app (no i didn't have any firewall or special ad blocker on my PC). I called google customer service and asked them to fix, it took them 3 days to get back and the problem was still not fixed, needless to say I was mad and they refunded instantly. Next thing I just downloaded it.... I'd have loved to pay but if movie studios (or whoever is responsible for this sh#tshow) will go out of their way to not give me a mp4 or similar device/service independent playable format then I couldn't care less about their loss.