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The author has a few silly points, as pointed out by others - but plenty of valid criticism. The basic problem with the Remarkable is that it's useless without
by KennyBlanken 5y ago
The author has a few silly points, as pointed out by others - but plenty of valid criticism.
The basic problem with the Remarkable is that it's useless without the $8/month "cloud" plan because that's the only plan that enables its primary feature: handwriting recognition. That means that very rapidly it has a TCO approaching or exceeding, say, a used iPad and Pencil. A device that exceeds the capabilities of the reMarkable in every regard (even on the most basic level: an iPad doesn't require a network connection and cloud service to do handwriting recognition and drawing simplification), even before you get to the massive ecosystem of accessories and apps. This device is a one-trick pony that is expensive and requires its own special food.
They're also more than a little shady about their refund/return policies. If you don't buy the cloud "trial", you don't get the "free" trial/return policy. The cloud trial is a nonrefundable 3 month $24 fee.
They have no defined return/warranty policy if you don't buy the cloud service; it's literally "go look up what your rights are, we'll do that." This is buried several pages into their site away from the product page.
I've never seen a consumer electronic device company say that nor make it so hard to tell what the warranty and return policies are.
I've never seen a consumer electronic device company tie a return policy to a cloud service purchase.
In the last discussion about reMarkable I believe several HNers had return/warranty issues with them, too.
That doesn't even begin to get into the privacy concerns with them being what appears to be a principally Hong Kong based company. They may have some offices in the Netherlands, but everything on their homepage points to HK operations for some reason. Where are the cloud servers based?
- renewiltord 5y agoI thought they were Norwegian.
- thisiszilff 5y ago> The basic problem with the Remarkable is that it's useless without the $8/month "cloud" plan because that's the only plan that enables its primary feature: handwriting recognition. Are you saying the key feature for the remarkable is handwriting recognition? I have a remarkable 2 and I love it, but the whole appeal is to replace the endless paper notebooks and loose sheets that I use. It is great for that. Since I've bought it they've added a bunch of new stuff and the subscription stuff as well. I'm not sure how I feel about it, but then again I have no need for those features. It sounds like most people want a general purpose e-ink tablet whereas the remarkable is basically e-ink paper.
- throwanem 5y agoEven as paper, it's subpar, because I can index paper and perform index lookups in sublinear time. On the reMarkable, not so much, and it has not yet stopped being wild to me that for all its evidently brilliant hardware integration, its software falls short on functionality that was an established standard centuries before computing machines were even imagined.
- thisiszilff 5y agoThat's a fair criticism. I always rewrite & revise the important notes as I go forward, so I never end up looking back. I can imagine that it is super frustrating to find things that aren't near the end or on a known page number -- their page scrolling functionality is clunky to say the least.