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On call is a dysfunctional company culture attacking its own workforce in a battle of attrition. Its the equivalent of rheumatic fever to a company process. If
by PicassoCTs 5y ago
On call is a dysfunctional company culture attacking its own workforce in a battle of attrition. Its the equivalent of rheumatic fever to a company process. If you need it, your reliability engineering is failing and the process that should mend it, is instead busy fixing symptoms.
Such a company is already dieing and will do once the team "on call" is used up, burned out and gone.It will be replaced in the market by something more vital, still capable to value its workforce.
- ckdarby 5y agoAre you saying, every fortune 100 tech company's reliability engineers are failing to do their jobs? MAANG all have on-call individuals even with the fact they're across all timezones and have been growing steady.
- nzmsv 5y agoThere are different ways of handling on-call and the practices at the companies you mention are very different, as is the on-call load. There is a world of difference between someone voluntarily accepting on-call as part of their duties in exchange for higher pay or a 4 day work week, and on-call being forced on everyone.
- supernovae 5y agoHe's saying we're all suckers... and sometimes, it takes a long time to find out how true that really may be.