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Black Swans bust IT budgets
- mathattack 15y agoMy impression is software budget overages are too common to be called Black Swans. According to Taleb, there are two kinds of Black Swans. One comes from underestimating the uncommon event. (Example: Having three ten-sigma events in a week) The other comes from missing the risk entirely. (Example: A casino having risk management systems for the slots and tables, but not for an employee who doesn't submit the forms to the gaming comission) With IT overages, most of the issues are known: - Scope control - Lack of talented staff - Lack of end user engagement - Lack of sponsorship - Poor understanding of external dependencies and integration requirements - Lack of objective metrics of progress When so many projects go over, it isn't a Black Swan problem, it's a White Swan problem.