I had a horrible experience w/Samsung as well. I bought their highest end non-curved TV in 2015 for ~$3,000. It was delivered when I was away from home and my

I had a horrible experience w/Samsung as well. I bought their highest end non-curved TV in 2015 for ~$3,000. It was delivered when I was away from home and my ex did not notice it had a glaring defect -- very bright corners. It turns out that they had switched out packaging, and the new packaging was pinching the corners of TVs in transit. Soon after I got mine, there was a whole thread on AVS Forums about it. Samsung told me the TV was "in spec", which was absurd for a top of the line $3k TV. After I exhausted my options with Samsung, the local retailer grudgingly replaced it free of charge with a new one from a different shipping lot that did not have the issue. Samsung's refusal to take responsibility for this issue has caused me to refuse to consider any Samsung consumer electronics or appliances, and I tell this story to anyone considering buying anything made by Samsung.