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I was going to post exactly the same. And if you look at the github issues of their project you will see that very often it looks outsourced support teams comme
by rjzzleep 5y ago
I was going to post exactly the same. And if you look at the github issues of their project you will see that very often it looks outsourced support teams comment on these issues with the standard: we will discuss this internally and get back to you kind of response that enterprises twitter support usually gives.
Not really what you expect from quality engineering. At the end of the day these kind of companies don't understand the value of development and engineering clients as customers.
It's unfortunate really.
EDIT: here's an example:
ROCmSupport commented on Feb 22 •
Hi @powderluv
Thanks for reaching us. I can not comment on RDNA2 support right now.
We are working on adding a few more new hardware into ROCm environment.
Please stay tuned via our documentation.
Thank you.
@ROCmSupport ROCmSupport closed this on Feb 22
https://github.com/RadeonOpenCompute/ROCm/issues/1390#issuecomment-783128924 https://github.com/RadeonOpenCompute/ROCm/issues/1390#issuec...
- nicolaslem 5y agoOn the other hand AMD has a fraction of the engineering resources Intel and Nvidia have. They need to make some choice and looking back at the last few years it seems that their choice to focus their efforts on hardware and gaming paid off.
- to11mtm 5y agoATI/AMD has always had finicky drivers and engineering decisions IMO. I guess on the plus side they at least have a more open driver than NVidia (AFAIK nouveau doesn't get any support from them, at least AMD tries to maintain their open source driver on some level.) And yet, every time I've tried an ATI/AMD Card, the driver experience even in windows has been pretty off-putting, and while I suppose we are finally at a point where one is less likely to be impacted by their issues with 768p overscan on TVs, I wonder what zany quirk they'll come up with next.
- ahartmetz 5y ago> AMD tries to maintain their open source driver on some level. I think you somehow mistyped "AMD has open source drivers of absofuckinglutely excellent quality supporting hardware of the last ten years or so". No really, they are great. For graphics, that is.
- dagmx 5y agoOn the flip side, I think that they haven't focused on a compelling compute story means that anyone doing anything other than pure gaming is better served by an Nvidia card.
- jagger27 5y agoThis is why I'm excited about Intel getting into the market.
- edgyquant 5y agoYeah I bought an AMD card a few years when they released the new architecture to support them. I ended up grabbing an nvidia card because I don’t play many games but I want to be able to run tensorflow etc but after a year AMD still had little support for any machine learning.
- dylan604 5y agoSounds like a race from support staff to see how many tickets they can close to make themselves look good for the PM at the next review
- jacquesm 5y agoThat's not a valid reason to close a ticket. You close a ticket because the matter is resolved. We work with an internal rule with respect to comments on documents: if you open it the default is that you are going to be the one to close it when you are satisfied your concerns have been addressed. This sometimes gets overruled but that definitely isn't the norm.