I’m a dev who got sucked into some ops/sysadmin work. Not a whole department, but I think my advice would still apply. The most effective thing I did was a cu

I’m a dev who got sucked into some ops/sysadmin work. Not a whole department, but I think my advice would still apply. The most effective thing I did was a custom script to test everything I was responsible for and send me a nice formatted email w the results. I’m not talking about canned email from Helpdesk or network monitor, but tests like “is the backup file modified date the expected value”, “is disk space on X at least N% free”, “are Z services up”? All in a single email, every morning. I wrote mine in powershell, but you do you. If something bad happens, add a test for it to that email. It’s not an end all, but helps be proactive and keep pulse of things you are on the hook for. Real-time alerts etc can be useful, but also a lot of noise. Also a kanban board like Trello or Notion has been useful