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The components of this job may or may not include: - desktop (human!) support - networking inside buildings - networking between buildings - server maintena
by dsr_ 5y ago
The components of this job may or may not include:
- desktop (human!) support
- networking inside buildings
- networking between buildings
- server maintenance
- OS administration
- authentication systems
- local services (DNS and NTP are the most important, but your end users will think of file sharing and printing as most important)
- external services
- security (information, yes, but possibly physical systems, too)
- backups (nobody cares about backups, they only care about restores)
Figure out which of these are currently running, then which are your responsibility. Document everything, and save copies as automatically as possible - you have four sites? You want five copies. One in each location and one in a secure off-site location.
Make lists. Review them in the morning and before you go home.
Get a copy of Limoncelli and Hogan's book, The Practice of Systems Administration, and the follow-up Time Managment for Systems Administrators. Expense them.
Later, figure out costs.
Good luck.
- sciurus 5y ago> Get a copy of Limoncelli and Hogan's book, The Practice of Systems Administration Seconding this. Here's a link to the latest edition. https://www.amazon.com/gp/aw/d/0321919165/ref=dp_ob_neva_mobile https://www.amazon.com/gp/aw/d/0321919165/ref=dp_ob_neva_mob...
- throwaway984393 5y agoI haven't read this but the description seems very comprehensive! After he's got his sea legs, I would also get books on how to implement ITSM. IT Service Management is the most straightforward codified way to run an IT department or set of IT services. Learn about Change Management, Incident Management, Disaster Recovery, Availability/Reliability/Redundancy. Learning about any legal regulations/laws that relate to IT. Then eventually dive into SRE, Lean, DevOps, Agile (but far down the road, not immediately).