I've added offline/local-first to my web app so users to keep a copy and backups of all of their data on site and use the app offline but none of them want to d

I've added offline/local-first to my web app so users to keep a copy and backups of all of their data on site and use the app offline but none of them want to do anything at all to implement it, and I've made very easy. They really don't seem to give it any thought at all, even when I explain to them why they need to do this. Conversely, when they're having network connection issues they don't hesitate to call me, and sometimes in a panic. I'm going to keep pushing them to get on it on their end though.