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The idea of needing to go somewhere to talk to a teller seems fairly old fashioned, whether or not that's done via a video stream. My bank doesn't even have phy
by cameronh90 5y ago
The idea of needing to go somewhere to talk to a teller seems fairly old fashioned, whether or not that's done via a video stream. My bank doesn't even have physical buildings - you just do everything through the app.
- ValentineC 5y ago> The idea of needing to go somewhere to talk to a teller seems fairly old fashioned, whether or not that's done via a video stream. I'm guessing that it's probably the best compromise they could think of to authenticate a person's identity, mainly for services that need to be performed instantly like debit card replacements.
- jsemrau 5y agoSingapore has a great GovTech system that provides identity verification in a really nice way.
- ValentineC 5y agoGovTech's SingPass has horrendous UX too: they refuse to allow the toggling of password visibility — which is pretty important when designing for accessibility, because the elderly sometimes have trouble entering their password, because it'll fail some security audit.