So until very recently, Ubisoft call centre in the UK provided exactly this service - it had people familiar with latest Ubisoft releases, games consoles and wa

So until very recently, Ubisoft call centre in the UK provided exactly this service - it had people familiar with latest Ubisoft releases, games consoles and walkthroughs nearby, answering calls from people lost or confused about what to do. It's a shame it got shut down last year, now support is email-only.