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Context: DBS https://www.dbs.com.sg/ https://www.dbs.com.sg/ is the largest bank in Southeast Asia and very, very proud of being "The World's Best Digital Bank"

Context: DBS https://www.dbs.com.sg/ https://www.dbs.com.sg/ is the largest bank in Southeast Asia and very, very proud of being "The World's Best Digital Bank": https://knowledge.insead.edu/blog/insead-blog/how-dbs-became-the-worlds-best-bank-17671 https://knowledge.insead.edu/blog/insead-blog/how-dbs-became... Note their own "GANDALF" acronym, composed of Google, Amazon, Netflix, Apple, LinkedIn, Facebook and, you guessed it, DBS. Most companies in Singapore also pay out wages at the end of the month, so it's an extra bad time to be down. On the other hand, their slogan is "Live More, Bank Less", so at least they're living up to the second half.

rich_sasha 5y ago
If they put themselves in the same league as LinkedIn, that explains a lot. Shittiest website I ever need to use from a technical point of view, never mind “content” and dodgy hard-sell techniques.
- virgilp 5y ago
  They had to get the acronym to work, and presumably "LinkedIn's-owner" sounded a bit forced.
- blntechie 5y ago
  It might sound repetitive that recently only I wrote a similar comment. Sometimes it makes me wonder why are people in FB or LinkedIn put on a pedestal when the output (we can see) is bad quality websites and apps. Maybe I’m trivialising the problem considering the scale involved but still makes one wonder.
  - rich_sasha 5y ago
    Purely from a technology point of view, I find Facebook and Twitter far superior. They "just work" (not that I'm a heavy user, and certainly not endorsing the business they serve). LI is slow, buggy, crashy, search works poorly etc. The only thing they have going for them is the size of the network.
    - blntechie 5y ago
      Twitter videos for e.g. is pretty dumb. It tries to do adaptive bitrate for a 10s video. By or before the time the video quality improves, the video has already ended. Also before the recent PWA app, their mobile site used to very bad. PWA sure also crashes sometimes. Facebook newsfeed itself is so buggy to me but maybe it’s because of all the trackers are blocked. Maybe it works well if they are not blocked.
    - FartyMcFarter 5y ago
      Twitter often fails to load on mobile browsers, with some error that sounds like "rate limiting" or similar (I forget the exact message). I've heard of other people having the same problem, so it's not just me either.
jsemrau 5y ago
DBS is a bank that has spent a lot of money on marketing that "Digital Bank" image, but is really old fashioned in all the wrong places.
- latch 5y ago
  Not a fan of their video-teller booths/machine? I was impressed and I'd be surprised if, even today, many retail banks have something similar. Obviously good cost-saving for them, but seems like a reasonable solution to banking with a new (younger) demographics.
  - ValentineC 5y ago
    I've tried using it once to IIRC, replace a debit card in the wee hours of night, but some functionality seemed to have been disabled after midnight.
  - cameronh90 5y ago
    The idea of needing to go somewhere to talk to a teller seems fairly old fashioned, whether or not that's done via a video stream. My bank doesn't even have physical buildings - you just do everything through the app.
    - ValentineC 5y ago
      > The idea of needing to go somewhere to talk to a teller seems fairly old fashioned, whether or not that's done via a video stream. I'm guessing that it's probably the best compromise they could think of to authenticate a person's identity, mainly for services that need to be performed instantly like debit card replacements.
      - jsemrau 5y ago
        Singapore has a great GovTech system that provides identity verification in a really nice way.
moksly 5y ago
I think the first part is true as well, I mean, a lot of people are probably feeling quite alive these past two days.
tsechin 5y ago
On some level, you gotta give 'em credit for trying. A couple of years ago, they tried to recruit me into a platforms/SRE role for their consumer banking services. There seemed to be a pretty clear desire to Modernize All The Things! to do things the way Google/Facebook/etc. do it.
ibic 5y ago
I like your sarcastic tone a lot, lol.

rich_sasha 5y ago

If they put themselves in the same league as LinkedIn, that explains a lot. Shittiest website I ever need to use from a technical point of view, never mind “content” and dodgy hard-sell techniques.

virgilp 5y ago
They had to get the acronym to work, and presumably "LinkedIn's-owner" sounded a bit forced.
blntechie 5y ago
It might sound repetitive that recently only I wrote a similar comment. Sometimes it makes me wonder why are people in FB or LinkedIn put on a pedestal when the output (we can see) is bad quality websites and apps. Maybe I’m trivialising the problem considering the scale involved but still makes one wonder.
- rich_sasha 5y ago
  Purely from a technology point of view, I find Facebook and Twitter far superior. They "just work" (not that I'm a heavy user, and certainly not endorsing the business they serve). LI is slow, buggy, crashy, search works poorly etc. The only thing they have going for them is the size of the network.
  - blntechie 5y ago
    Twitter videos for e.g. is pretty dumb. It tries to do adaptive bitrate for a 10s video. By or before the time the video quality improves, the video has already ended. Also before the recent PWA app, their mobile site used to very bad. PWA sure also crashes sometimes. Facebook newsfeed itself is so buggy to me but maybe it’s because of all the trackers are blocked. Maybe it works well if they are not blocked.
  - FartyMcFarter 5y ago
    Twitter often fails to load on mobile browsers, with some error that sounds like "rate limiting" or similar (I forget the exact message). I've heard of other people having the same problem, so it's not just me either.

jsemrau 5y ago

DBS is a bank that has spent a lot of money on marketing that "Digital Bank" image, but is really old fashioned in all the wrong places.

latch 5y ago
Not a fan of their video-teller booths/machine? I was impressed and I'd be surprised if, even today, many retail banks have something similar. Obviously good cost-saving for them, but seems like a reasonable solution to banking with a new (younger) demographics.
- ValentineC 5y ago
  I've tried using it once to IIRC, replace a debit card in the wee hours of night, but some functionality seemed to have been disabled after midnight.
- cameronh90 5y ago
  The idea of needing to go somewhere to talk to a teller seems fairly old fashioned, whether or not that's done via a video stream. My bank doesn't even have physical buildings - you just do everything through the app.
  - ValentineC 5y ago
    > The idea of needing to go somewhere to talk to a teller seems fairly old fashioned, whether or not that's done via a video stream. I'm guessing that it's probably the best compromise they could think of to authenticate a person's identity, mainly for services that need to be performed instantly like debit card replacements.
    - jsemrau 5y ago
      Singapore has a great GovTech system that provides identity verification in a really nice way.

moksly 5y ago

I think the first part is true as well, I mean, a lot of people are probably feeling quite alive these past two days.

tsechin 5y ago

On some level, you gotta give 'em credit for trying. A couple of years ago, they tried to recruit me into a platforms/SRE role for their consumer banking services. There seemed to be a pretty clear desire to Modernize All The Things! to do things the way Google/Facebook/etc. do it.

ibic 5y ago

I like your sarcastic tone a lot, lol.