3 ms·
> “Nintendo Hotline, Keith speaking, can I help you?” > “Hi! Well, er, maybe… this is a bit embarrassing really, there’s a dragon and it’s breathing fire and I
by jareklupinski 5y ago
> “Nintendo Hotline, Keith speaking, can I help you?”
> “Hi! Well, er, maybe… this is a bit embarrassing really, there’s a dragon and it’s breathing fire and I can’t get past it and I don’t know what to do.”
> “Okay, no problem. Firstly, what game are you playing? You are playing a game, right?”
> “Yes – sorry, Super Mario Bros.”
first step of successful troubleshooting: assume nothing
- scoopertrooper 5y agoHonestly, if I somehow managed to endup in the company of a dragon breathing fire, I don't know who'd be better to call.
- laurent92 5y agoI find them lucky to answer by phone. By writing, customers tend to answer completely aside of the question, it seems they don’t even see the question sometimes.
- asddubs 5y agoI like the idea of getting a letter that says "it doesn't work" and then that person having to wait a week to get something to the effect of "what do you mean by that?" as a response