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i always thought that finding "the root cause" was simply a declaration by those investigating that they're either satisfied with what they've learned or are bo
by a-dub 5y ago
i always thought that finding "the root cause" was simply a declaration by those investigating that they're either satisfied with what they've learned or are bored of investigating.
at the end of the day, only a few things matter. which component is actually broken? since it's not always obvious, so that the immediate situation may be resolved expeditiously. what was the event that triggered it such that process or tooling around it might be improved? where might investment be made to prevent the same or similar happening in future?
that's basically it.