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> they ditched their entire IMAP/POP3/SMTP email platform and moved all customers to a trial of Microsoft Office365 For browser access to your mailbox, yes th
by PopAlongKid 5y ago
> they ditched their entire IMAP/POP3/SMTP email platform and moved all customers to a trial of Microsoft Office365
For browser access to your mailbox, yes they did move to Office365 (free, not a trial), but POP3 and SMTP still work just fine, no change required.
I have been using GoDaddy for many years for a handful of domains, including my own business, and have had no problems using their interface and avoiding paying for add-on products.
- jodrellblank 5y agoPerhaps if you pay them for email already in some way? They sent me emails saying "We're retiring Workspace and moving your email to a new platform. For each of the following accounts you'll get a two-month free trial to test Microsoft 365 from GoDaddy. Asterisk Asterisk your free trial will expire at the end of two months, if you'd like to continue using the product after that you'll be billed at the current rate". After the move, I had to update my email client to connect to Microsoft servers for POP3/SMTP, it didn't keep working pointing at GoDaddy's securemail address. Then after two months, they sent me emails saying "Your free trial is expiring soon" and "Urgent: you'll lose access to your email; you'll need to move to a paid plan from your free trial, or you'll lose access to your emails." and when I logged in to the domain management page, a banner saying I'd lose access to my email unless I paid $28/year for a Microsoft Office 365 emails basics plan. So, if it did actually keep working no change, I'll chalk this up to another GoDaddy dark pattern, and the push to finally move me away from them.
- PopAlongKid 5y agoI stand corrected; yes apparently I am paying something extra for email support. Even though I renewed my business domain as usual in March 2021, I now see I paid another invoice for "Microsoft 365 Email Essentials Basic - Renewal" in late June, in the amount of $28.68 (annual). It's now coming back to me that I even conversed with an online operator at GoDaddy to confirm this charge was necessary for me. Now that I recognize that, I suppose I see it as acceptable. My SMTP and POP3 mail service has continued uninterrupted, and when I log in to GoDaddy webmail every 3 weeks or so to check for spam that I care about, I just click on the "Outlook" web icon to see my mailbox via the web browser.