3 ms·
Yeah not telling anyone was the biggest mistake. The vast majority of Tesla buyers would be fine with being told that they'll get this retrofitted in a few week
by minhazm 5y ago
Yeah not telling anyone was the biggest mistake. The vast majority of Tesla buyers would be fine with being told that they'll get this retrofitted in a few weeks with a service appointment vs delaying their car delivery a few weeks or months. All they had to was tell them up front. At least Tesla is going to retrofit these.
A lot of companies are having problems with the chip shortage and they have to make some tradeoffs like this. At least Tesla is fixing it post delivery. Others are just removing key features, for example BMW is removing touch screens from many of their cars and as far as I know there's no retrofit program to add it back. Tesla's biggest issue with this stuff is the lack of communication ahead of time.